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We understand you may have a few things you would like to know about choosing your wedding dress, so we have put together some answers to questions we are often asked to help you on your way. If you find you still have other questions to ask Lola Bridal, please contact us and we will help you out.
Ideally you should look at ordering your dress a minimum of nine months before your wedding, but we do understand this isn’t always possible. If you have decided to marry in a shorter space of time, let us know and we may be able to help with a ‘rush’ order or a sample dress from the shop.
Ordering nine months in advance may seem a long time, but your dress will need to be made, delivered and then you will need time for fittings. We allow one and a half hours for a first appointment as there are so many beautiful dresses to choose from we don’t want to rush you. Saturdays are the most popular so please book well in advance. We do offer out of hours appointments so please call us for availability.
Please inform us if you have any friends getting married, so we check our sales list and see if we have sold a dress to her. If you don’t let us know we maybe in a position of selling you the same dress and we want to avoid that happening. We can’t be held responsible if you do not let us know.
What happens during my appointment and do I really need one?
We advise booking an appointment as there are so many gorgeous dresses you may like to try and brides that book have the exclusive use of our large downstairs area. Here you can try the dresses of your choice in a relaxing, comfortable yet fun environment, without any distractions from people choosing their shoes or accessories upstairs.
During your time with us you will receive personal attention, have your own dressing room and those that accompany you can sit comfortably, waiting for the moment we open the curtain and you reveal your wonderful dress!
What should I wear when I come to Lola Bridal?
We have no dress code at Lola and want you to feel at ease, so you are encouraged to wear something you feel comfortable in. We do suggest you wear (or bring with you) a strapless bra and some shoes with heels.
We would appreciate if you only wear a little make-up, but no perfume or spray tan please as it could spoil the dress. It also helps you to see the colour of the dress against your natural skin tone.
Can I take photographs?
Unfortunately not until the dress has been purchased and then you are welcome to take as many as you like. We have to respect the work of our designers and ensure copies are not made.
How many people should I bring with me?
We recommend you have no more than two or three people with you as too many opinions may confuse you. Quite often it becomes emotional as well! Your dress should be what you feel comfortable wearing and your choice for your day. Lola Brial will provide your guests with refreshments while you are trying on your dresses and then you can all indulge in a little ‘fizz’ when you have made your final choice.
Even though Lola Bridal love children, we would recommend leaving any of your little ones at home. We understand the attention they need and feel it will be more relaxing for you and your guests if there are no distractions. Remember this time is all yours and it’s all about you! If you really have no alternative (which we also understand) can we recommend one of your guests is responsible for them so you can enjoy your time at Lola’s.
What happens with payment and when my dress comes in?
We take a payment of 50% when you order your dress and you pay the remaining 50% within 14 days of your dress being delivered. Please note that the deposit is non-refundable. We accept cash, debit and credit card payments. There is a 2.5% charge for credit cards.
You will take the dress away with you after you have tried it on and store it until it is time for your alterations. Lola Bridal cannot store dresses, due to space restrictions. We recommend you update your insurance if necessary.
Your dress must be paid for in full before alterations can be started. The price for alterations is paid directly to the seamstress.
How many fittings and alterations will I need?
Some brides are lucky enough to find their perfect dress is an exact fit. When your dress is delivered you will come in, try it on and pay your final balance (required within 14 days). We will talk to you about how to arrange your alterations with the seamstress. If you then find you need more alterations nearer your big day (often brides to be do lose weight) you can arrange this directly with her.
We recommend you bring the underwear you will wear on the day and the shoes if you have them with you for the fitting with the seamstress to ensure the dress fits properly.
Can I just come to Lola Bridal and look for shoes and accessories or buy them online?
You are more than welcome to come to the shop and look through our shoes and accessories. It is best if you let us know when you are coming in, so we can be sure we have staff available to help you.
If you’d like to buy shoes and accessories without coming into the boutique, you can call us with your choice and we will take payment plus postage over the phone and send them out to you.
Questions about website usage terms and conditions, privacy and cookie policy?
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lola Bridal Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Lola Bridal Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2 Frosty Hollow, East Hunsbury, Northampton, NN40SY. Our company registration number is 8032599 at Companies House, Cardiff. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The information contained in this website is for general information purposes only. The information is provided by Lola Bridal Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Lola Bridal Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Lola Bridal Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its content is copyright of Lola Bridal Ltd - © Lola Bridal Ltd 2012. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
This privacy policy sets out how Lola Bridal Ltd uses and protects any information that you give Lola Bridal Ltd when you use this website.
Lola Bridal Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Lola Bridal Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2012
What we collect
We may collect the following information:
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
How do we use cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Lola Bridal Ltd, 228 Wellingborough Rd, Northampton, NN1 4EJ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.